Questions Operators Ask Before They Commit

LŌD’s built-in Coincidental Peak Algorithm allows you to detect and curtail in real time. No external signals required. On average, we reduce unnecessary downtime by up to 47% compared to traditional CSP/QSE curtailment signals. You get more precision, less guessing, and better uptime.

No. It’s not just dashboards. This platform automates decisions and actions in real time, helping you shift loads, reduce peaks, and generate revenue from energy flexibility.

Security is baked in from the start. You can isolate your site from the cloud at any time, so that full control always stays with you. We also include safeguard features like watchdogs to prevent hashrate loss or unauthorized changes. LŌD gives you the automation, without ever giving up command.

Yes. You’ll get accurate logs, smart alerts, and tools to prove compliance in real time, with less manual work and fewer surprises during audits.

We’re available around the clock—especially during peak summer events when curtailments are frequent. Our team understands the urgency of grid events. Work with your account manager to define your site’s support expectations, and we’ll make sure you get what you need when it matters most.

You can be up and running in as little as 2 hours. Full setup is fast—but we also offer personalized training sessions to walk your team through the platform at your pace, so you’re confident from day one.

Absolutely. We always begin with a pilot (up to one month), tailored to one site or workload, so you can validate performance, fit, and ROI before scaling up.

We offer a 30-day free trial so you can pilot the platform with no commitment. It’s a full-featured trial, tailored to your site, giving you real results before making any decision.

Like any cloud-based platform, there’s always a risk, but we’ve built safeguards to keep you in control, even if something goes wrong. We implement redundancy at both the cloud and agent (local) level to minimize disruption. You can also island your operations from our platform at any time and fall back on offline tools like BTC Tools to manage your site directly. Control always stays with you.

Yes. You’re always in control. LŌD gives you fine-grained permissions, so you decide exactly how much access your team members, clients, or third-party contractors have. Whether it’s read-only dashboards or limited control over specific miners, you set the boundaries.

Yes. You can override any automation rail at any time by sending a manual command. The system is built to give you full control: automation runs when you want it to, and stops when you don’t.

We don’t offer black-box software. You get full transparency, site-specific configuration, and energy strategy built by engineers who understand your environment, not generic tools.

Training is built in, and most users are comfortable with the system within hours, not days. It’s built for operators, with clear workflows and intuitive automation.

Yes, by receiving real-time signals, you will experience increased uptime. Additionally, you can participate in programs like 4CP for ERCOT or 5CP for PJM and get rewarded for your downtimes. This way, we help you become more profitable.

Fast, but let's be clear: this is not magic. Depending on your site, you might see instant results, such as improved IoT response, or experience long-term benefits that have a deeper impact on your business, like allowing your participation in grid programs. So, it varies, but you will definitely notice improved performance and transparent monitoring right away.

Yes. We can integrate with your power meters, PDUs, fans, pumps, immersion containers, and any on-site sensors that communicate over Modbus TCP/IP. If it’s wired into your facility, we can likely read from it and act on it.

Yes. We integrate with all major QSEs and CSPs across North America. Most providers are already supported with automatic integration. If your provider isn’t on the list yet, we can work with them directly to enable it quickly.

Absolutely. LŌD is fully compatible with all cooling setups, including immersion, hydro, and air-cooled systems. We’re hardware-agnostic and designed to adapt to your operating environment, no matter how you run your site.

No. We’re pool- and firmware-agnostic. LŌD works seamlessly with all major mining pools and third-party firmware. Your current setup stays intact—we simply add more control, visibility, and automation on top. We also continue working with leading providers to ensure ongoing compatibility with the latest features.

No problem. While you’re piloting our software, you can continue using your existing platform without interruption. LŌD can run alongside Foreman, Braiins, or other tools, so you can evaluate our capabilities without switching off what you already have. Many customers run both during the transition to compare visibility, automation, and performance side by side.

Yes. We support all major ASIC models including Antminers, Whatsminers, Sealminers, and Avalons. If you're using a less common model that’s not yet supported, and it has a programmable interface, we can usually integrate it quickly. Compatibility is constantly expanding based on customer needs.